Organization
An organization is a deliberate arrangement of
people to accomplish some specific purpose, goals e.g. hospital, profit or
non-profit organization, hotels etc.
Organization Characteristics:
- Workers
need their managers not just to assign tasks but to define purpose.
- Organization
share three common characteristics: (1) each has a distinct purpose; (2)
each is composed of people; and (3) each develops some deliberate
structure so members can do their work
- Although
these characteristics are important in defining what an organization is,
the concept of an organization is changing. These differences include:
flexible work arrangements, employee work teams, open communication
systems, and supplier alliances. Organizations are becoming more open,
flexible, and responsive to changes.
- Organizations
are changing because the world around them has changed and is continuing
to change. These societal, economic, global, and technological changes
have created an environment in which successful organizations must embrace
new ways of getting their work done.
- Organizations
are working in a dynamic environment and are responsible to different
stakeholders who can be employees, customers, suppliers, Competitors,
Government etc.
- Workers
need their managers not just to assign tasks but to define purpose.
Change in the organization:
Change
is the true reality of today’s organization. Without change no organization can
survive in this Competitive environment.
Organizational change:
Defined as any alteration of people, structure, or technology in an organization.
Instead of trying to eliminate change, managers/leaders must realize that
change is always present and that they should seek ways to manage change
successfully.
Forces for Organizational Change:
Both external and internal forces create the need for change.
A.
External forces creating the need for change come from various sources:
1. The marketplace
2. Government laws and
regulations
3. Technology
4. Labor markets
5. The economy
B.
Internal forces creating change usually originate from the internal operations
of the organization or from the impact of external changes. These internal
forces include:
1. Changes in strategy
2. Changes in the
workforce
3. New equipment
4. Changes in employee
attitudes
The Changing Organization
Traditional Organization
–Stable
–Inflexible
–Job-focused
–Work is defined by job positions
–Individual-oriented
–Permanent jobs
–Command-oriented
–Managers always make decisions
–Rule-oriented
–Relatively homogeneous workforce
–Workdays defined
–Hierarchical relationships
–Work at organizational facility during specific hours
New Organization
–Dynamic
–Flexible
–Skills-focused
–Work is defined in terms of tasks to be done
–Team-oriented
–Temporary jobs
–Involvement-oriented
–Employees participate in decision making
–Customer-oriented
–Diverse workforce
–Workdays have no time boundaries
–Lateral and networked relationships
–Work anywhere, anytime
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Organization
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